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Privacy and Security

ITSC recognizes the importance of privacy and security for individuals interacting with its services. This Privacy Notice explains the organization's approach to handling personal information.

?Definition of Personal Information: The term "Personal Information" refers to any data that can identify or contact an individual, such as name, username, identification number, email address, phone number, as well as other information like test scores or demographic details when they are associated with identifiable information.

?This notice applies to personal information collected through ITSC's21 digital platforms, including websites and applications, as well as through offline methods such as test registration or from third parties like educational institutions. Engagement with ITSC GROUP's services and provision of personal information constitutes acceptance of these privacy terms. Further, this notice covers information collected directly by ITSC GROUP through its online registration system for tests. Even when registration is facilitated by third parties, the responsibility to provide personal information directly to ITSC GROUP falls on the individual.

?ITSC GROUP offers channels for inquiries or concerns regarding privacy, which can be reached via email at webmaster@g-telp.com

?This notice outlines ITSC GROUP's commitment to protecting the privacy of personal information in accordance with the described practices.
Use of Information by ITSC GROUP
ITSC GROUP employs personal data in various research activities aimed at improving educational outcomes and test fairness. Research might analyze how distinct test-taker demographics, such as non-native English speakers, respond to certain questions. ITSC GROUP's educational software also collects information to enhance understanding and development of reading skills. These efforts are foundational to our commitment to equitable testing, ensuring exams are accessible and free from bias, while also advancing educational practices.

?For research, ITSC GROUP ensures personal data is utilized in ways that maintain anonymity. We diligently work to either eliminate or obscure personal details within the data wherever feasible, preparing it so that it lacks any identifiers linked to individuals. This approach allows us to maintain a strict division between personal information and research data, a standard upheld both internally and in collaboration with external partners. Consequently, the insights derived from our research are free of personal identifiers, guaranteeing that the information is never used for targeting or profiling individuals.
Protecting Children's Privacy
ITSC GROUP adheres to stringent practices for managing data from children under 16, aligning with relevant legal standards. Our digital offerings, including websites and test registration systems, are not designed for this age group, and we do not intentionally gather their personal data without proper authorization. Accounts for children under this age, primarily for test registration purposes, are usually set up by parents or schools, who must provide consent in line with this Privacy Notice's provisions. We advocate for active parental or educational supervision during children's online engagements.

?In instances where ITSC GROUP collects data from children under 13 through educational applications aimed at improving reading skills, such collection is limited to necessary information like the child's name or nickname, age or grade level, and some demographic details provided by a responsible adult. These apps may also process audio recordings or answers to comprehension questions, strictly for the app's educational purpose, without capturing any other personal data. Furthermore, ITSC GROUP ensures the anonymization of data collected through these applications to prevent any identifiable research use and prohibits any public sharing of data by children within these apps. Identifiable information is not retained, and no identifying data is linked to research activities.

?Parents and educators hold the right to review, amend, or delete the child's data within these applications and can halt further data collection by uninstalling the apps. For any concerns or queries regarding how ITSC GROUP manages children's information, please get in touch via webmaster@g-telp.com or at 1-833-949-4911.
Privacy Rights and Options
ITSC GROUP is committed to honoring your rights to access, correct, delete, or restrict the use of your personal data in line with legal requirements. Your rights, depending on where you live, may include:

Information Right: You can learn about the collection, use, and sharing of your data.
Access Right: Discover if we have your data, view it, and request a portable format, respecting others' rights.
Correction Right: Amend incorrect or incomplete data.
Deletion Right: Ask for your data's removal.
Objection Right: Challenge our use of your data, including its sale or use for targeted advertising and certain automated decisions. Withdraw consent at any time if processing was consent-based.

These rights are not absolute and might be constrained, for example, by our need for documentation for corrections or legal reasons to retain data. Exercising these rights will not lead to retaliation from ITSC GROUP.

To action these rights:

For Online Advertising Opt-Outs: Though ITSC GROUP does not sell your data for profit, we may share it related to advertising. Use our Cookie Management Platform to opt out.

To Stop Marketing Communications: Unsubscribe via links in our emails or text "STOP" to end SMS communications.

To Revoke Data Sharing Consents: Previously granted permissions for sharing your data with schools or others can be withdrawn by contacting us at webmaster@g-telp.com.

Against Profiling and Automated Decisions: ITSC GROUP avoids significant individual impacts through profiling or automated decision-making tools.

Data Access: Request your data by emailing webmaster@g-telp.com. Verification may be required.

Data Correction: Update your information by reaching out to us at the same email. Proof like legal documents may be needed.

Data Deletion: For data or account deletion requests, email webmaster@g-telp.com. Some data may remain for business needs or legal compliance.

Inquiries and Complaints: Address privacy practice questions or complaints to webmaster@g-telp.com. We are committed to addressing concerns promptly.
Security and Data Retention
ITSC GROUP is committed to protecting your personal data against unauthorized access or misuse through comprehensive security practices. These include physical barriers, technological safeguards, organizational policies, and administrative measures designed to secure your information.

When you set up an online account with ITSC GROUP, creating a strong password is a crucial step. This password confirms your identity and controls access to your personal information, ensuring that only you can make changes or access sensitive data. It's vital to keep your password confidential; ITSC GROUP will never ask for it through unsolicited contacts. If you believe your account security has been breached, please inform us immediately.

Our approach to data retention is equally rigorous. ITSC GROUP holds personal data only as long as necessary for our operational purposes and in compliance with legal requirements. This includes a retention period for biometric templates, which are kept for no more than three years unless needed for specific investigative purposes.
International Users and Personal Information Transfer
For users outside the United States, ITSC GROUP manages its digital presence and data storage within the U.S. This means that your personal data, including any personal details you share with us, will be transferred to the United States. Furthermore, for processing needs, your data may also be sent to other countries working under ITSC GROUP's direction. Despite the global nature of these transfers, ITSC GROUP upholds a steadfast commitment to protecting your personal information with the rigorous standards set forth in this policy, no matter where your data is processed.
Information About Data Collection and Website Cookies
Our digital platforms, including websites and mobile applications, use automated technologies to collect specific information. These technologies encompass cookies, pixel tags, browser analysis tools, server logs, and web beacons.

Typically, the data captured through these means is processed anonymously, not linked to your personal details. This aggregate data is instrumental in refining our websites and analyzing user traffic trends.

Yet, there are instances when the information collected might be integrated with your personal data. In such scenarios, the management of this data is safeguarded by the provisions of this privacy policy. While we do not engage in selling personal information for monetary gain, we may share it for online targeted advertising purposes as delineated in our Privacy Policy.

?Cookies are pivotal in collecting both personal and anonymous data. A cookie is a small text file dispatched by a website to your device, uniquely identifying your browser or storing specific information or settings. Your browser's settings offer control over these cookies.

?Our websites utilize four main categories of cookies:

Strictly Necessary Cookies: Essential for the website's functionality, these cookies manage essential operations like your shopping cart and website security.

?Functional Cookies: These recognize your device on subsequent visits and remember your preferences, such as your username.

Performance Cookies: These cookies are used to assess your interaction with the website to optimize performance and user experience. They may be placed by us, our service providers, or third-party advertising entities.

Advertising Cookies: These allow us and our partners to present you with personalized ads on our and other websites, aimed at enhancing your browsing experience.

Visiting our websites automatically entails the use of strictly necessary cookies. However, you have the discretion to manage your preferences regarding functional, performance, and advertising cookies through our Cookie Management Platform. Here, you can choose to accept or reject non-essential cookies. If you decide to opt-out of the sale/sharing of your information for targeted advertising purposes, third-party performance and advertising cookies will not be placed on your browser.

?Some of our websites might employ "Flash" cookies, which are handled differently from standard web browser cookies. These cookies support content for Flash players and can be controlled through Adobe's website.
Claims; Statute of Limitations
USER AND ITSC AGREE THAT ANY CAUSE OF ACTION ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES MUST BE STARTED WITHIN ONE(1) YEAR OF THE CAUSE OF ACTION OCCURING. OTHERWISE, THE CAUSE OF ACTIONS IS FOREVER BARRED.