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You can delete your account by navigating to My Page > Personal Information and then clicking on ‘Delete my account’ at the end of the page. After you submit the form, your deletion request will be processed upon approval by the administrator. Your personal data will be automatically deleted once the administrator approves your account deletion. 

If you have any other inquiries regarding account deletion, you can reach out to our service team at support@itsc-group.com for further assistance.

If you have forgotten your password, it is simple to reset. Begin by navigating to the Home page, then proceed to the Login Page. Click on ‘Forgot Password’ located below the password field. Once a popup appears, please enter the email address associated with your account. After submitting your request, we’ll promptly provide you with comprehensive instructions for resetting your password. 

If you need further assistance in resetting your password, please contact our service team at support@itsc-group.com.

You can change your email by going to My Page > Personal Information > Email. Please note the email you use for your G-TELP account registration cannot be changed, as this is associated with your account ID. However, you can update the email address that you receive updates related to your test from G-TELP. 

To change your password, simply navigate to My Page > Personal Information > Change Password. 

Enter your current password and new password you wish to use, then retype the new password. Ensure that your password includes an uppercase letter (A-Z), a lowercase letter (a-z), a number (0-9), or a symbol such as (!@#$%^&*()) within 8-15 characters. 

Please note that your password must not match or contain your username, first name, or last name. Password changes should not be made again within 24 hours.