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Frequently Asked Questions
I have a health-related issue, where can I apply for test accommodations?
ITSC strives to ensure that our test is impartial and accessible to all. Depending on individual circumstances, accommodations such as extra time, adjusted proctoring, or external aids may be granted. These accommodations are evaluated on a case-by-case basis. If you will need accommodations for a disability or health-related need, you must request them before you register for a test. Make sure you obtain approval for your accommodations from ITSC’s Disability Services by submitting your request prior to scheduling your test.
To request an accommodation for the test, go to ‘ITSC Group > Disabilities’.
Can I take G-TELP Speaking or Writing Test together with G-TELP Level Test at once?
No, you can only take one test at a time. However, if you wish to take the G-TELP Speaking Test or Writing Test together on the same day as the G-TELP Level Test, you can register them separately and take them at different times. You can check the test schedule under ‘My Page > My Test or Registration/Test Status’.
How to cancel or reschedule a test?
Rescheduling the test is not allowed, so if you want to reschedule it, you will have to cancel the test and register again. To cancel your test, go to ‘My Page > My Test or Registration/Test Status’. If you cancel your reservation no later than four days before the test date, we will refund you half of the original test cost.
For further information, please visit our Payment, Refund & Cancellation Policy: https://g-telp.com/rule/payment.Where can I find my registered test?
You can find your registered test by clicking ‘My page > My Test or Registration/ Test status’.
How to register for a test?
To register for the G-TELP tests, you can follow these general steps. First, create an account if you don't already have one. Then, select a test type and date, complete the registration form, and pay the registration fee. Your test registration will be completed and confirmed through email once the payment is successfully validated.
What is the difference between G-TELP at Center and G-TELP at Home?
The difference between the G-TELP at Center and G-TELP at Home is the testing environment and the mode of test delivery.
Regarding G-TELP at Center, you must go to a test center to take the test, and the test is conducted under the supervision of test center staff. Furthermore, the test center provides the necessary equipment and materials for the test.
Regarding G-TELP at Home, you must take the test from the comfort of your home, or another suitable location, and the test is proctored remotely through the internet. Moreover, you will use your own computer and internet connection to complete the test and you have more control over your testing environment, as long as you meet the specific requirements to ensure a secure and fair testing experience.